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At BESA Rental,
Customer services are our core field. Every esteemed customer is essential for us. The time they came to us and reserve their luxury or sports car, we try to treat each client as a celeb. Each member of our team is well known of every car of our fleet including Sports, Luxury and SUV cars and apprise every variant and feature of the car to the client so they can enjoy the ride.
Customer starts to feel comfort and easiness as they enter in our website! Because we make easier & simple steps to Rent a car. As you visit the website our 24/7 online representative make everything easy and ready to give answer of every query. All we need is customer command. Select any Luxury, Sports or Exotic car, enter the exact dates and time for delivery and return of the car. You will instantly get the answer of your reservation request with all details Price quotation, pick and drop services etc.
FAQs.
The requirements are as follows: Minimum Age is 18 Years Old, with at least 6 Months of Driving Experience. For UAE nationals and residents, a UAE driving License and Emirates ID.
For Tourists and Visitors from the countries listed down below: A passport, a home country driving license, and a valid visa entry stamp.
For those who plan to rent but are your country is not listed down below, you’ll need all the above requirements with an addition of an international driving license attached with a home country license.
Australia, Austria, Bahrain, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, South Korea, Kuwait, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United States, United Kingdom
Our cars come with a 250 KM Mileage limit. The mileage limit is mentioned on the rental agreement. Additional KM packages can be bought at the request of the hirer. But if you exceed the limit, an extra charge will apply during the pickup of the car.
When a car is delivered, it will have at least half a tank. The client is required to return the car with the same amount of fuel in the tank. The client will also need to pay for extra fuel usage as it is not included in the rental agreement. The Extreme Rentals representative that delivered your car, can direct you to the nearest Fuel Stations.
Salik, meaning open or clear, is Dubai’s road toll system that operates without toll booths or barriers which is based on RFID technology, automatically deducting a fee when a toll gate is passed under. All of our Cars have a Salik Tag installed, and customers will be charged AED 5 each time they pass through a toll.
A security deposit is mandatory for all cars and clients are charged a fully refundable deposit before the car is available to drive. This cost acts as an insurance policy in case of damage. After the rental period is complete, our drivers will inspect the car and if it is returned in good condition, then the deposit is refunded. Clients can choose to use their deposit for extra services, such as Salik, exceeded Mileage, and any other extra charges.
Security Deposits usually take 21 Days to be refunded, since Traffic Fines may take up to 21 days to get reported to Dubai Police.
Although our range of luxury SUV’s are equipped for off-road driving, we do not permit this due to issues with insurance and car maintenance. Clients who wish to undertake off-road driving should contact other providers in the Dubai area. There are several specialist companies that offer this service. If necessary, a representative from Extreme can advise on suitable providers.
The rental cost includes: rental of the selected car for a period of time agreed on, basic car insurance, any optional add-ons the client might have chosen (eg. Unlimited Salik or Extra KM’s), and a 24-hour car breakdown and recovery service.
Some services are not included in the rental price. Salik (Toll Gate) Charges & Parking charges are not included in the rental agreement and the client must pay for those services separately. Any road fines or parking fines are also the responsibility of the client.